Home
Page
Health Care Business
Associates, Ltd.
To Schedule This Workshop
Call
740.587.5297 EST
Team Building and Conflict Management
To E Mail
Click Here
Site contents -- © 1995-2004 Health Care Business Associates, Ltd.


This in demand workshop can be presented in a two hour to eight hour format
depending on the desired depth of subject matter. It includes the following
components.

Team development (emphasis)
Team Building
Management commitment
Types of Teams
Basics of team functioning
Assigning team roles
Key components of productive teams
Causes of team failure
Closing out a team

Team Meetings
Agenda setting
Structuring the meeting
Special meeting tips
Symptoms of internal meeting problems
Facilitating meetings

Team Behavior
Rules of behavior
Member behavior
Managing conflict

Team Decision Making and Problem Solving
Gathering ideas
Prioritizing ideas
Analyzing ideas
Collecting data
Developing solution alternatives
Making decisions
The decision making process

Evaluating and Rewarding Team Performance
Types of rating systems
Team reward systems

Training
Adult learning
Team training
Needs assessment
Role of the trainer
Training session structure and type
Training an entire organization

Leadership Development
Communication skill learning
Professional development
Improving service quality


.....And sessions can be devoted to behavioral and issue mediation