Health Care Business Associates, Ltd. To Schedule This Workshop Call 740.587.5297 EST

Understanding why people do the things they do on the job is not an easy task for the manager. Predicting their response to management’s latest productivity program is harder still. Fortunately, enough is known about motivation to give the thoughtful manager practical, effective techniques for increasing people’s effort and performance. To be motivational, managers must know what behaviors they want to motivate people to exhibit. Although productive people appear to do a seemingly limitless number of things, most of the important activities can be grouped into five general categories. Companies must motivate people to •        Join the organization •        Remain in the organization •        Come to work regularly •        Work hard to achieve high productivity and high quality •        Exhibit good citizenship Many ideas have been proposed to help managers motivate people to engage in these constructive behaviors. The most useful of these ideas are presented in this workshop. `Beginning with the fundamental processes that influence the motivation of all people, the program continues through the content of what people want and need from work, how individuals differ from one another, and how understanding people’s needs leads to powerful prescriptions about designing motivating jobs and empowering people to perform at the highest possible level.